Cookie Policy

Effective date: 29 September 2026

Cookies are small files a website stores in your browser; browser storage works the same way but is never sent to a server. This policy covers parklynn.com, the driver app at client.parklynn.com and the vendor portal at vendor.parklynn.com. We use strictly necessary cookies that make the sites work, preference storage, and analytics and marketing cookies that we only set if you consent through the cookie banner. Your choice is shared across all three sites. We use no advertising cookies. How the collected data is handled is described in the Privacy Policy.

Change your choice

You can change or withdraw your consent at any time. Withdrawing it stops Google Analytics immediately, deletes its cookies from your browser, and stops the attribution cookie from being set:

Strictly necessary cookies

Required for the sites to function (staying signed in, remembering your cookie choice, showing a consistent page design). They are set without consent, as permitted for strictly necessary operation, and contain random identifiers only.

NameWhereProviderPurposeDuration
parklynn_cookie_consentparklynn.com and its subdomains (mirrored in browser storage)ParklynnStores your cookie choice (accepted or essential only) so every Parklynn site respects it and does not ask again.12 months
access_token, refresh_tokenclient.parklynn.comParklynnKeep you signed in to the driver app. Sent only to our own servers, not readable by scripts.30 minutes / 7 days
vendor_access_token, vendor_refresh_tokenvendor.parklynn.comParklynnKeep you signed in to the vendor portal. Sent only to our own servers, not readable by scripts.30 minutes / 7 days
parklynn_landing_visitor_idparklynn.comParklynnA random identifier (UUID) so your browser is shown a consistent version of the page while we test designs. Contains no personal details and is not linked to an account unless you consent to analytics.12 months
parklynn_landing_rendered_variant, parklynn_landing_experiment_variant, parklynn_landing_experiment_idparklynn.comParklynnRemember which page design and A/B test group your browser was assigned to.12 months
sessionid, csrftokenParklynn API (staff admin area only)ParklynnSign-in session and form protection for Parklynn staff. Not set for drivers or vendors.2 weeks / 12 months

Preferences (browser storage)

Settings that live only in your browser and are never sent to us or to anyone else.

NameWhereProviderPurposeDuration
themedriver app and vendor portal (browser storage)ParklynnRemembers light or dark mode.Until you clear browser data
sidebar_statevendor.parklynn.comParklynnRemembers whether the dashboard sidebar is open or collapsed.7 days
parklynn_open_chatsdriver app (browser storage)ParklynnRemembers which chat windows you had open so they reopen after a reload.Until you clear browser data
parklynn-lots-view, my-spots-view, parklynn-vendor-setup-dismissedvendor portal (browser storage)ParklynnRemember your list or map layout choice and that you dismissed the setup guide.Until you clear browser data
parklynn_valet_entrydriver app (session storage)ParklynnRemembers where you opened the valet page from, for the back button.Until you close the tab

Analytics and marketing (consent required)

Set only after you click "Accept all" in the banner, on any of our sites. If you choose "Essential only", the Google Analytics script is not loaded, the attribution cookie is not written, and the landing visit is not reported.

NameWhereProviderPurposeDuration
_ga, _ga_*parklynn.com, driver app, vendor portalGoogle AnalyticsDistinguish visitors and sessions with a random identifier so we can count visits and see which features are used. The Google Analytics script is not loaded at all until you accept.24 months
parklynn_attributionparklynn.com and its subdomainsParklynnRemembers how you first arrived (landing page, referring site, campaign codes, visitor id, A/B test) so that, if you later create an account, we can tell which page brought you. Deleted as soon as you sign up.12 months
parklynn_registration_completiondriver app, vendor portalParklynnA one-time receipt used to count a completed sign-up in analytics, then deleted.5 minutes
parklynn_landing_attribution, parklynn_landing_completion_sent, parklynn_visit_reportedbrowser session storageParklynnWorking copies of the attribution above for the current tab, and a guard so a visit is reported once.Until you close the tab
Landing visit report (not a cookie)parklynn.comParklynnAfter you accept, the page tells our server about your visit: visitor id, page, referring site, campaign codes and the country derived from your IP address. Used to measure our landing-page experiments.See the Privacy Policy

Content from other companies

Some features load content from third parties. They receive your IP address as part of the request; the ones marked as consent-based above only run after you accept.

NameWhereProviderPurposeDuration
Map tilesparklynn.com, driver appMapTiler AG (Switzerland)Loads the map images. MapTiler receives your IP address and the map areas you view. It sets no cookies on our sites.n/a
Address searchdriver appOpenStreetMap Foundation (Nominatim)When you type an address, the text you typed and your IP address are sent to the search service. No cookies.n/a
Sign in with Googledriver app, vendor portalGoogle LLCOnly loads when you click the Google button. Google's own cookies then apply under Google's privacy policy.Set by Google

Browser controls

You can also delete or block cookies in your browser settings at any time. Blocking the strictly necessary cookies will sign you out of the apps. Google offers a browser add-on to opt out of Google Analytics everywhere: tools.google.com/dlpage/gaoptout.